NCB Bank strives for superior customer experience through ZOHO CRM Plus platform

July 10th, Zoho Corporation, a leading global technology company, announced a strategic partnership with National Citizen Commercial Joint Stock Bank (NCB) to implement Zoho’s advanced Customer Relationship Management (CRM) solution. This collaboration marks a significant milestone in NCB’s comprehensive digital Read More …

New Infobip report indicates digital transformation is the way to go for customer service support (CSS) and customer experience (CX) in Asia-Pacific

How to overcome challenges digitising customer experience and customer service system on businesses’ digital transformation journey? Infobip, a global cloud communications platform that enables businesses to build connected customer experiences across all stages of the customer journey, today releases a Read More …