Heroes of Viber – a minidocuseries on Viber’s decade anniversary

From doctors who solicit medical care online to parents of premature babies born see their child for the first time through Viber video call…, Heroes of Viber is a serie of inspiring stories of how Viber users overcame difficulties during Covid-19 pandemic.

Rakuten Viber, one of the world’s leading apps for free and easy communication, announces the launch of its “Heroes of Viber” package, complete with a 14-episode mini docuseries chronicling real-life stories of how people’s lives around the world changed over the past years by using Viber. The campaign marks Viber’s decade anniversary, celebrating the company’s growth into one of the world’s most widely used messaging apps through the people who have used Viber to make meaningful connections throughout the years.

Since its debut 10 years ago, Viber has offered breakthrough features such as free VoIP calls, to group video chats, fun stickers, and top-notch security protocols by default to preserve user data privacy. Today, Viber celebrates heroes from Russia, Algeria, Iraq, Bulgaria, Greece, Serbia, Ukraine, Nepal, Sri Lanka, and the Philippines in a series of 14 short videos documenting their true personal stories. The protagonists are of different ages and backgrounds, telling stories from meeting their significant other on Viber to keeping in touch with old friends, to reaching out for help through the platform.

The compelling narratives include:

  • Ukraine – As the national lockdown forced a halt to public transportation, Ukranian doctors needed a way to get to work. Yaroslav Kureza, a doctor at the Kiev Center for Emergency and Disaster Medicine, launched the “Take the Medic” community to empower doctors to solicit rides through Viber. The initiative propelled the number of members in local Viber Community to more than 10,000 – helping each other in time of need. Even after the return of public transport, the groups are still actively working.
  • Bulgaria- During the pandemic earlier this year, Viber was the only way for premature babies born in Bulgaria’s Burgas Main Hospital to see their parents. The staff of the Department of Neonatology made a special effort to facilitate the video call and support and reassure the parents separated from their children.
  • Russia- Alena is a mother of a disabled child who can rarely leave the house. Thanks to Viber, she started a gardening Community that has already grown to 2,000 members. Alena grows seedlings and flowers, and shares them through her Community, sharing her gardening experience with other people and helping her cope with the trying times.
  • Nepal- Abinash had moved to Austrailia a few years back and hadn’t had chance to come back to Nepal. He got so excited to come back this year to surprise his mom on her birthday but then COVID-19 hapened. Rather than getting discouraged, Abinash decided to throw the sweetest birthday surprise to his mom via a Viber group video call. Their friends and family were all there to celebrate such special day amidst the lockdown.

“We truly believe the success of our platform over the past 10 years is something we owe entirely to our users all around the world—the real people who use Viber to connect with others. Behind every chat on Viber, there is a real story. We love our users and we are happy to be part of their everyday lives. To think people are able to share joy, happiness, and maybe even sad moments at times—in other words, real feelings—through us makes our job meaningful. We are thankful and committed to continuing our journey together,” Chief Growth Officer at Rakuten Viber.

Watch the full series of “Heroes of Viber” at https://lp.viber.com/heroes-of-viber/.

About Rakuten Viber:

At Rakuten Viber, we connect people. No matter who they are, or where they are from. Our global user base has access to a range of features like one-on-one chats, video calls, group messaging, and updates and discussions with their favorite brands and celebrities. We ensure our users have a secure and free environment to share their emotions.

Rakuten Viber is part of Rakuten Inc., a world leader in e-commerce and financial services. It is the official communication channel of FC Barcelona, and the official instant messaging and calling app partner of the Golden State Warriors.

Join Viber today and enjoy the world’s best communication experience.


Press release distributed by EloQ Communications.