{"id":2470,"date":"2026-02-23T11:51:39","date_gmt":"2026-02-23T04:51:39","guid":{"rendered":"https:\/\/news.eloqasia.com\/?p=2470"},"modified":"2026-02-24T09:32:28","modified_gmt":"2026-02-24T02:32:28","slug":"doanh-nghiep-tuong-tac-voi-nguoi-dung-tren-ung-dung-nhan-tin-co-gi-khac","status":"publish","type":"post","link":"https:\/\/news.eloqasia.com\/?p=2470","title":{"rendered":"Doanh nghi\u1ec7p t\u01b0\u01a1ng t\u00e1c v\u1edbi ng\u01b0\u1eddi d\u00f9ng tr\u00ean \u1ee9ng d\u1ee5ng nh\u1eafn tin c\u00f3 g\u00ec kh\u00e1c?"},"content":{"rendered":"

Khi ng\u01b0\u1eddi d\u00f9ng chuy\u1ec3n sang s\u1eed d\u1ee5ng c\u00e1c n\u1ec1n t\u1ea3ng t\u00edch h\u1ee3p nhi\u1ec1u d\u1ecbch v\u1ee5 \u0111\u1ec3 tinh gi\u1ea3n \u1ee9ng d\u1ee5ng tr\u00ean \u0111i\u1ec7n tho\u1ea1i, doanh nghi\u1ec7p c\u0169ng c\u1ea7n thay \u0111\u1ed5i c\u00e1ch truy\u1ec1n th\u00f4ng v\u00e0 ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng. C\u00e1c app nh\u1eafn tin kh\u00f4ng ch\u1ec9 l\u00e0 \u201c\u0111i\u1ec3m ch\u1ea1m m\u1edbi\u201d m\u00e0 \u0111\u00e3 tr\u1edf th\u00e0nh m\u00f4i tr\u01b0\u1eddng giao ti\u1ebfp hi\u1ec7u qu\u1ea3 gi\u1eefa th\u01b0\u01a1ng hi\u1ec7u v\u00e0 ng\u01b0\u1eddi d\u00f9ng.<\/span><\/i><\/p>\n

S\u1ef1 b\u00f9ng n\u1ed5 c\u1ee7a c\u00e1c \u1ee9ng d\u1ee5ng nh\u1eafn tin<\/b><\/p>\n

Trong v\u00e0i n\u0103m g\u1ea7n \u0111\u00e2y, Vi\u1ec7t Nam ch\u1ee9ng ki\u1ebfn s\u1ef1 ph\u00e1t tri\u1ec3n m\u1ea1nh m\u1ebd c\u1ee7a c\u00e1c \u1ee9ng d\u1ee5ng nh\u1eafn tin. Theo B\u00e1o c\u00e1o th\u01b0\u1eddng ni\u00ean 2024 c\u1ee7a VNG, c\u00e1c n\u1ec1n t\u1ea3ng nh\u1eafn tin h\u00e0ng \u0111\u1ea7u t\u1ea1i Vi\u1ec7t Nam ti\u1ebfp t\u1ee5c thu h\u00fat h\u00e0ng ch\u1ee5c tri\u1ec7u ng\u01b0\u1eddi d\u00f9ng, \u0111\u1eb7c bi\u1ec7t l\u00e0 nh\u00f3m \u01b0u ti\u00ean s\u1ef1 \u1ed5n \u0111\u1ecbnh v\u00e0 b\u1ea3o m\u1eadt. C\u00e1c \u1ee9ng d\u1ee5ng n\u00e0y \u0111\u00f3ng vai tr\u00f2 nh\u01b0 nh\u1eefng \u201ctrung t\u00e2m giao ti\u1ebfp\u201d, n\u01a1i ng\u01b0\u1eddi d\u00f9ng d\u00e0nh ph\u1ea7n l\u1edbn th\u1eddi gian \u0111\u1ec3 k\u1ebft n\u1ed1i trong c\u00f4ng vi\u1ec7c v\u00e0 cu\u1ed9c s\u1ed1ng. Ch\u00ednh v\u00ec v\u1eady, c\u00e1c doanh nghi\u1ec7p th\u01b0\u1eddng b\u1eaft \u0111\u1ea7u t\u1eeb \u0111\u00e2y \u0111\u1ec3 ph\u00e1t tri\u1ec3n th\u00eam nhi\u1ec1u d\u1ecbch v\u1ee5 kh\u00e1c.<\/span><\/p>\n

V\u1edbi l\u01b0\u1ee3ng ng\u01b0\u1eddi d\u00f9ng l\u1edbn, c\u00e1c app nh\u1eafn tin \u0111ang m\u1edf r\u1ed9ng h\u1ec7 sinh th\u00e1i \u0111\u1ec3 gi\u1eef ch\u00e2n ng\u01b0\u1eddi d\u00f9ng t\u1eeb ti\u1ec7n \u00edch tra c\u1ee9u th\u00f4ng tin d\u1ecbch v\u1ee5 c\u00f4ng, d\u00f9ng chatbot h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng v\u00e0 nhi\u1ec1u h\u01a1n th\u1ebf. Ng\u01b0\u1eddi d\u00f9ng mong \u0111\u1ee3i m\u1ecdi th\u1ee9 c\u00f3 th\u1ec3 x\u1eed l\u00fd ngay trong m\u1ed9t c\u1eeda s\u1ed5 tr\u00f2 chuy\u1ec7n, khi\u1ebfn c\u00e1c app n\u00e0y tr\u1edf th\u00e0nh \u0111i\u1ec3m chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ec3 doanh nghi\u1ec7p ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng.<\/span><\/p>\n

L\u00e0m sao \u0111\u1ec3 ti\u1ebfp c\u1eadn ng\u01b0\u1eddi d\u00f9ng tr\u00ean app nh\u1eafn tin?<\/b><\/p>\n

\u0110\u1ec3 ti\u1ebfp c\u1eadn hi\u1ec7u qu\u1ea3, doanh nghi\u1ec7p c\u1ea7n hi\u1ec3u r\u1eb1ng ng\u01b0\u1eddi d\u00f9ng v\u00e0o \u1ee9ng d\u1ee5ng nh\u1eafn tin kh\u00f4ng ph\u1ea3i \u0111\u1ec3 xem qu\u1ea3ng c\u00e1o m\u00e0 c\u00f2n \u0111\u1ec3 tr\u00f2 chuy\u1ec7n. V\u00ec v\u1eady, b\u1ea5t k\u1ef3 h\u00ecnh th\u1ee9c ti\u1ebfp c\u1eadn n\u00e0o c\u0169ng c\u1ea7n s\u1ef1 tinh t\u1ebf. Ng\u01b0\u1eddi d\u00f9ng hi\u1ec7n nay \u0111\u1eb7c bi\u1ec7t nh\u1ea1y c\u1ea3m v\u1edbi qu\u1ea3ng c\u00e1o xu\u1ea5t hi\u1ec7n d\u00e0y \u0111\u1eb7c trong kh\u00f4ng gian h\u1ed9i tho\u1ea1i c\u1ee7a h\u1ecd, v\u00ec n\u00f3 \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m c\u00e1 nh\u00e2n.<\/span><\/p>\n

M\u1ed9t l\u01b0u \u00fd quan tr\u1ecdng kh\u00e1c l\u00e0 doanh nghi\u1ec7p c\u1ea7n \u0111\u1ea3m b\u1ea3o chu\u1ed7i h\u1ed9i tho\u1ea1i li\u1ec1n m\u1ea1ch v\u00e0 thu\u1eadn ti\u1ec7n. Khi ng\u01b0\u1eddi d\u00f9ng quan t\u00e2m, h\u1ecd ph\u1ea3i \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i ngay l\u1eadp t\u1ee9c v\u1edbi th\u01b0\u01a1ng hi\u1ec7u th\u00f4ng qua chat m\u00e0 kh\u00f4ng ph\u1ea3i chuy\u1ec3n sang app kh\u00e1c hay \u0111i\u1ec1n form ph\u1ee9c t\u1ea1p. Tr\u1ea3i nghi\u1ec7m n\u00e0y kh\u00f4ng ch\u1ec9 gi\u1ea3m r\u00e0o c\u1ea3n t\u01b0\u01a1ng t\u00e1c m\u00e0 c\u00f2n t\u0103ng kh\u1ea3 n\u0103ng chuy\u1ec3n \u0111\u1ed5i cho doanh nghi\u1ec7p.<\/span><\/p>\n

Ti\u00eau ch\u00ed l\u1ef1a ch\u1ecdn app nh\u1eafn tin ph\u00f9 h\u1ee3p<\/b><\/p>\n

Hi\u1ec3n th\u1ecb qu\u1ea3ng c\u00e1o th\u00f4ng minh v\u00e0 hi\u1ec7u qu\u1ea3: Trong m\u00f4i tr\u01b0\u1eddng nh\u1eafn tin, qu\u1ea3ng c\u00e1o kh\u00f4ng \u0111\u01b0\u1ee3c l\u00e0m gi\u00e1n \u0111o\u1ea1n lu\u1ed3ng h\u1ed9i tho\u1ea1i. M\u1ed9t s\u1ed1 n\u1ec1n t\u1ea3ng cho ph\u00e9p \u0111\u1eb7t qu\u1ea3ng c\u00e1o gi\u1eefa c\u00e1c \u0111o\u1ea1n chat ho\u1eb7c ph\u00eda tr\u00ean m\u00e0n h\u00ecnh, gi\u00fap th\u01b0\u01a1ng hi\u1ec7u xu\u1ea5t hi\u1ec7n t\u1ef1 nhi\u00ean h\u01a1n m\u00e0 v\u1eabn \u0111\u1ea3m b\u1ea3o kh\u1ea3 n\u0103ng hi\u1ec3n th\u1ecb.<\/span><\/p>\n

H\u1ed7 tr\u1ee3 nh\u1eafn tin tr\u1ef1c ti\u1ebfp gi\u1eefa th\u01b0\u01a1ng hi\u1ec7u v\u00e0 ng\u01b0\u1eddi d\u00f9ng t\u1eeb qu\u1ea3ng c\u00e1o: \u0110i\u1ec3m m\u1ea1nh l\u1edbn nh\u1ea5t c\u1ee7a super app nh\u1eafn tin so v\u1edbi n\u1ec1n t\u1ea3ng qu\u1ea3ng c\u00e1o truy\u1ec1n th\u1ed1ng n\u1eb1m \u1edf kh\u1ea3 n\u0103ng cho ph\u00e9p ng\u01b0\u1eddi d\u00f9ng nh\u1eafn tin ngay khi h\u1ecd nh\u00ecn th\u1ea5y qu\u1ea3ng c\u00e1o. \u0110i\u1ec1u n\u00e0y t\u1ea1o ra h\u00e0nh tr\u00ecnh li\u1ec1n m\u1ea1ch: Xem qu\u1ea3ng c\u00e1o \u2192 b\u1eaft \u0111\u1ea7u tr\u00f2 chuy\u1ec7n \u2192 \u0111\u01b0\u1ee3c t\u01b0 v\u1ea5n \u2192 mua h\u00e0ng. \u0110\u00e2y c\u0169ng l\u00e0 y\u1ebfu t\u1ed1 quan tr\u1ecdng \u0111\u1ec3 c\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m.<\/span><\/p>\n

B\u1ea3o m\u1eadt: T\u00ednh c\u00e1 nh\u00e2n h\u00f3a c\u00e0ng cao th\u00ec y\u00eau c\u1ea7u v\u1ec1 b\u1ea3o m\u1eadt c\u00e0ng l\u1edbn. Doanh nghi\u1ec7p c\u1ea7n m\u1ed9t n\u1ec1n t\u1ea3ng \u0111\u1ea3m b\u1ea3o m\u00e3 h\u00f3a hai chi\u1ec1u, kh\u00f4ng l\u01b0u tr\u1eef n\u1ed9i dung tin nh\u1eafn tr\u00ean m\u00e1y ch\u1ee7, v\u00e0 tu\u00e2n th\u1ee7 ti\u00eau chu\u1ea9n b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u qu\u1ed1c t\u1ebf. \u0110i\u1ec1u n\u00e0y kh\u00f4ng ch\u1ec9 b\u1ea3o v\u1ec7 kh\u00e1ch h\u00e0ng m\u00e0 c\u00f2n b\u1ea3o v\u1ec7 ch\u00ednh doanh nghi\u1ec7p.<\/span><\/p>\n

H\u1ed7 tr\u1ee3 doanh nghi\u1ec7p s\u00e1ng t\u1ea1o: V\u00e0i super app hi\u1ec7n cho ph\u00e9p doanh nghi\u1ec7p th\u1ec3 hi\u1ec7n c\u00e1 t\u00ednh th\u00f4ng qua sticker, hi\u1ec7u \u1ee9ng \u0111\u1eb7c bi\u1ec7t ho\u1eb7c c\u00e1c t\u00ednh n\u0103ng t\u01b0\u01a1ng t\u00e1c s\u00e1ng t\u1ea1o. Ch\u1eb3ng h\u1ea1n, Viber c\u00f3 Branded Gems – h\u00ecnh \u1ea3nh ho\u1ea1t h\u00ecnh xu\u1ea5t hi\u1ec7n khi ng\u01b0\u1eddi d\u00f9ng g\u00f5 m\u1ed9t t\u1eeb kh\u00f3a nh\u1ea5t \u0111\u1ecbnh trong tin nh\u1eafn. T\u00ednh n\u0103ng n\u00e0y \u0111\u01b0\u1ee3c ng\u01b0\u1eddi d\u00f9ng \u1edf ch\u00e2u \u00c1 v\u00e0 ch\u00e2u \u00c2u r\u1ea5t y\u00eau th\u00edch trong m\u00f9a l\u1ec5 h\u1ed9i v\u00ec tr\u1ea3i nghi\u1ec7m vui nh\u1ed9n.<\/span><\/p>\n

Viber – L\u1ef1a ch\u1ecdn n\u1ec1n t\u1ea3ng nh\u1eafn tin an to\u00e0n v\u00e0 hi\u1ec7u qu\u1ea3 cho doanh nghi\u1ec7p<\/b><\/p>\n

Viber l\u00e0 m\u1ed9t l\u1ef1a ch\u1ecdn \u0111\u00e1ng c\u00e2n nh\u1eafc \u0111\u1ec3 b\u1eaft \u0111\u1ea7u h\u00e0nh tr\u00ecnh k\u1ebft n\u1ed1i gi\u1eefa doanh nghi\u1ec7p v\u1edbi kh\u00e1ch h\u00e0ng. L\u00e0 m\u1ed9t trong nh\u1eefng \u1ee9ng d\u1ee5ng nh\u1eafn tin c\u00f3 ti\u00eau chu\u1ea9n b\u1ea3o m\u1eadt cao nh\u1ea5t, Viber c\u00f3 l\u1edbp b\u1ea3o m\u1eadt cao h\u01a1n v\u00e0 kh\u00f4ng l\u01b0u tr\u1eef n\u1ed9i dung tin nh\u1eafn tr\u00ean m\u00e1y ch\u1ee7, gi\u00fap b\u1ea3o v\u1ec7 c\u1ea3 doanh nghi\u1ec7p l\u1eabn ng\u01b0\u1eddi d\u00f9ng.<\/span><\/p>\n

\u1ee8ng d\u1ee5ng c\u0169ng thi\u1ebft k\u1ebf h\u1ec7 th\u1ed1ng hi\u1ec3n th\u1ecb qu\u1ea3ng c\u00e1o tinh t\u1ebf \u0111\u1ec3 kh\u00f4ng \u1ea3nh h\u01b0\u1edfng tr\u1ea3i nghi\u1ec7m nh\u1eafn tin, \u0111\u1ed3ng th\u1eddi v\u1eabn gi\u00fap th\u01b0\u01a1ng hi\u1ec7u \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee9c \u0111\u1ed9 nh\u1eadn di\u1ec7n ph\u00f9 h\u1ee3p. Khi ng\u01b0\u1eddi d\u00f9ng mu\u1ed1n t\u01b0\u01a1ng t\u00e1c, h\u1ecd ch\u1ec9 c\u1ea7n ch\u1ea1m v\u00e0o qu\u1ea3ng c\u00e1o \u0111\u1ec3 ngay l\u1eadp t\u1ee9c b\u1eaft \u0111\u1ea7u tr\u00f2 chuy\u1ec7n v\u1edbi chatbot. H\u00e0nh tr\u00ecnh n\u00e0y t\u1ea1o s\u1ef1 li\u1ec1n m\u1ea1ch v\u00e0 thu\u1eadn ti\u1ec7n cho ng\u01b0\u1eddi d\u00f9ng.<\/span><\/p>\n

Kh\u00f4ng ch\u1ec9 d\u1eebng \u1edf t\u00ednh n\u0103ng nh\u1eafn tin, Viber c\u00f2n ph\u00e1t tri\u1ec3n th\u00eam Viber Dating v\u00e0 Viber Plus. \u0110i\u1ec1u n\u00e0y gi\u00fap Viber tr\u1edf th\u00e0nh m\u1ed9t app nh\u1eafn tin n\u01a1i ng\u01b0\u1eddi d\u00f9ng c\u00f3 th\u1ec3 k\u1ebft b\u1ea1n v\u1edbi nh\u1eefng ng\u01b0\u1eddi b\u1ea1n m\u1edbi v\u00e0 tr\u00f2 chuy\u1ec7n v\u1edbi h\u1ec7 th\u1ed1ng b\u1ea3o m\u1eadt cao.<\/span><\/p>\n

Trong b\u1ed1i c\u1ea3nh ng\u01b0\u1eddi d\u00f9ng s\u1eed d\u1ee5ngc\u00e1c app nh\u1eafn tin ng\u00e0y c\u00e0ng nhi\u1ec1u, doanh nghi\u1ec7p c\u1ea7n ph\u1ea3i hi\u1ec7n di\u1ec7n \u0111\u00fang c\u00e1ch. L\u1ef1a ch\u1ecdn n\u1ec1n t\u1ea3ng ph\u00f9 h\u1ee3p s\u1ebd gi\u00fap t\u1ed1i \u01b0u h\u00f3a h\u00e0nh tr\u00ecnh kh\u00e1ch h\u00e0ng, c\u1ee7ng c\u1ed1 m\u1ee9c \u0111\u1ed9 tin c\u1eady v\u00e0 m\u1edf ra c\u01a1 h\u1ed9i t\u01b0\u01a1ng t\u00e1c s\u00e2u h\u01a1n cho doanh nghi\u1ec7p.<\/span><\/p>\n

Th\u00f4ng c\u00e1o b\u00e1o ch\u00ed ph\u00e1t h\u00e0nh b\u1edfi\u00a0<\/span><\/span>EloQ Communications<\/a>\u00a0<\/span><\/span><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

Khi ng\u01b0\u1eddi d\u00f9ng chuy\u1ec3n sang s\u1eed d\u1ee5ng c\u00e1c n\u1ec1n t\u1ea3ng t\u00edch h\u1ee3p nhi\u1ec1u d\u1ecbch v\u1ee5 \u0111\u1ec3 tinh gi\u1ea3n \u1ee9ng d\u1ee5ng tr\u00ean \u0111i\u1ec7n tho\u1ea1i, doanh nghi\u1ec7p c\u0169ng c\u1ea7n thay \u0111\u1ed5i c\u00e1ch truy\u1ec1n th\u00f4ng v\u00e0 ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng. C\u00e1c app nh\u1eafn Read More …<\/a><\/p>\n","protected":false},"author":76,"featured_media":2471,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[1327,536,974,40],"yoast_head":"\nDoanh nghi\u1ec7p t\u01b0\u01a1ng t\u00e1c v\u1edbi ng\u01b0\u1eddi d\u00f9ng tr\u00ean \u1ee9ng d\u1ee5ng nh\u1eafn tin c\u00f3 g\u00ec kh\u00e1c? - EloQ's Newsroom<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/news.eloqasia.com\/?p=2470\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Doanh nghi\u1ec7p t\u01b0\u01a1ng t\u00e1c v\u1edbi ng\u01b0\u1eddi d\u00f9ng tr\u00ean \u1ee9ng d\u1ee5ng nh\u1eafn tin c\u00f3 g\u00ec kh\u00e1c? - EloQ's Newsroom\" \/>\n<meta property=\"og:description\" content=\"Khi ng\u01b0\u1eddi d\u00f9ng chuy\u1ec3n sang s\u1eed d\u1ee5ng c\u00e1c n\u1ec1n t\u1ea3ng t\u00edch h\u1ee3p nhi\u1ec1u d\u1ecbch v\u1ee5 \u0111\u1ec3 tinh gi\u1ea3n \u1ee9ng d\u1ee5ng tr\u00ean \u0111i\u1ec7n tho\u1ea1i, doanh nghi\u1ec7p c\u0169ng c\u1ea7n thay \u0111\u1ed5i c\u00e1ch truy\u1ec1n th\u00f4ng v\u00e0 ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng. 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